Building Skills Partnership

Property Service Workers

Property service workers are janitors, security officers, maintenance and custodial workers, stadium, arena and airport workers, and other workers who provide important services to buildings or facilities. The vast majority of property service workers are immigrants, many of which have been working in the industry for over 15 years. The average salary of a janitor is $24,000, and as a result, many service workers hold multiple jobs. In addition to limited time, many building service workers have limited English skills, low literacy in their first language, and limited to no computer skills. The majority of BSP participants average between a fourth- and an eighth- grade formal education in their native countries and average 35 years of age. English is by far the single greatest barrier for property service workers in advancing in their jobs or in becoming naturalized citizens, and unfortunately there are few training resources available to these hard-working immigrants.